Pelican Business Services UK
Helen Busby is a Digital Customer Experience Manager at Pelican Business Services UK since June 2023, with a background in customer experience and operational controls gained through various roles. Previously, Helen served as a Customer Experience Manager and Vulnerable Customer Experience Manager at Legal & General, contributing to the Group Brand and Marketing team. Additional experience includes roles at Lloyds Banking Group, Barclays, and student letting management, alongside a solid educational foundation in media and digital marketing, including recent qualifications in Agile project management.
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Pelican Business Services UK
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We started life in 2001 as Bristol Wessex Billing Services Ltd. We were established by Bristol Water and Wessex Water as a joint venture company to manage all their metering, billing and collection operations, and to serve as a point of contact for all non operational customer enquiries. Today, we are highly skilled in every area of our business and deliver award winning customer service (both to our clients and, in turn their customers). In 2015, we embarked on a journey involving all staff and stakeholders to develop a new name and visual identity that would reflect our company vision, mission and business objectives.