Alexandre Vigean

Alexandre Vigean is a Customer Service Manager at Pellenc ST, overseeing a fleet of approximately 2000 machines and 600 customers since January 2018. Responsibilities include managing an international team of 35, developing and monitoring service budgets, and ensuring customer satisfaction by updating service processes. Previously, Alexandre served as an International Project Manager, coordinating projects across the UK, Ireland, Iberica, and Australia, and facilitating communication between customers and internal departments. A background in engineering includes roles at thyssenkrupp as an Application and Process Engineer and an Intervention Coordinator, and earlier positions as a Trainee Mechanical Design Engineer at Thales and a Trainee Mechanical Engineer at PSA Peugeot Citroën. Alexandre holds a Diplôme d'ingénieur en mécanique et ergonomie from UTBM and a Diplôme Universitaire de Technologie in Mécanique.