Keith Herron

Keith Herron, MSL, MSOP, currently serves as the Underwriting Analytics Manager at PEMCO, focusing on enhancing underwriting processes through automation and collaboration with leadership. Herron's previous roles include Senior Customer Success Manager at Federato, where customer onboarding and stakeholder relationships were prioritized, and Senior Digital Product Manager at Arch Insurance Group, emphasizing market research and product roadmaps. Prior experience as Digital/Technical Product Manager Lead at USAA involved optimizing digital products, while roles at Mutual of Enumclaw and HUB International highlighted expertise in digital experience management and operational oversight. Herron holds multiple advanced degrees from Bellevue University, including a Master of Science in Operational Performance, and is currently pursuing an MBA in Analytics at Southern New Hampshire University.