Stefan Patrick Seifert

Vice President Of Customer Success & Service Delivery at Penbrothers

Stefan Patrick Seifert has a diverse work experience spanning various industries. Stefan Patrick currently holds the position of Vice President of Customer Success & Service Delivery at Penbrothers since 2022. Prior to that, they worked at SAP Concur, where they served as a Senior Director of Customer Success and later as a Director of Client Success. Stefan Patrick also worked at MetroMart as the Chief Operating Officer, overseeing the operations of an on-demand delivery service. Seifert has previous experience with IBM, where they held multiple roles, including Business Continuity Planning Leader and F&A Regional Manager. Stefan Patrick began their career as a Multi-Lingual Customer Service Associate at Stream Global Services and later worked as a Recruitment Associate at Convergys.

Stefan Patrick Seifert's education history includes a Bachelor of Science degree in Computer Science and Programming from Informatics International College, which they obtained between 2003 and 2006. Prior to that, they attended European International School - Manila from 1992 to 2003, completing their high school education.

In addition to their formal education, Stefan has also obtained several certifications. In 2015, they earned a certification as a Quality Management Systems Auditor/Lead Auditor ISO 9001:2008 (IRCA Certified) from Neville Clarke International. In 2009, they obtained a Six Sigma Yellow Belt certification from IBM Global Process Services. In 2008, they also earned an Applied Project Management Certificate from the same institution. No specific months were provided for the certifications obtained in 2009 and 2008.

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Previous companies

MetroMart logo
SAP Concur logo
Stream Global Services logo
IBM logo

Timeline

  • Vice President Of Customer Success & Service Delivery

    March, 2022 - present

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