Charlotte Smith

Charlotte Smith, CAPM, currently serves as an Associate Customer Experience Manager at Pendo.io, having previously worked as an Associate Project Manager at Velosio, where responsibilities included overseeing Microsoft D365 implementations and ensuring project delivery aligned with client objectives. Prior experience includes internships at Red Hat and Pendo.io, focusing on sales initiatives and enhancing professional services, respectively. Charlotte also held positions as a Bookseller at Barnes & Noble, a Freelance Captioner at Rev.com, and a Research and Design Technician at Cortech Solutions, developing skills in product development for neuroscience applications. Charlotte holds a Bachelor of Science in Statistics from North Carolina State University.