John Rix has extensive experience in engineering services and technology solutions, currently serving as the Manager of Engineering Services and Engineering Services Team Lead at Pendo.io since July 2019. In this role, John identifies operational challenges and enhances team methodologies while providing product direction for a critical internal application. Previously, John held positions as Sr. Professional Services Engineer and Professional Services Engineer at Pendo.io, where responsibilities included scoping custom engineering solutions and designing software using frontend technologies. Additional experience includes a role at UserVoice in product support, where John collaborated with teams to improve customer solutions, and positions at Aseptia Technologies, Wright Foods, Inc., and Great Outdoor Provision Co., focusing on project management, supply chain analysis, and inventory management. John holds two Bachelor of Arts degrees in International Studies and Spanish Language and Literature from North Carolina State University.
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