Mohamud Mussa

Mohamud Mussa is an experienced technical success engineer with a strong background in customer support and software consultancy. Currently serving as an Expert Technical Success Engineer at Pendo.io since June 2021, Mohamud has also held positions as Senior Technical Success Engineer and Technical Success Engineer within the same company. Previously, Mohamud acted as a Partner at Diff/Labs® and worked as a Software Consultant at QA Ltd. Experience includes a Senior Associate Technical Support role at Tech Mahindra and a Managing Director position at SSCOPE, where Mohamud successfully connected influencers with brands and organized international events to enhance brand awareness. Notable achievements include writing and directing a documentary featured in various reputable media outlets and achieving significant social media engagement. Mohamud also has a solid foundation in IT support and software analysis, having worked at Civica and Aria Technology Ltd. Academic credentials include a Bachelor of Science in Computer Science from Edge Hill University.