Vani Kumar

Vani Kumar is an accomplished professional in customer success and operations management, currently serving as Team Lead for Enterprise Customer Success at Pendo.io since October 2019. Vani has extensive experience in enhancing customer engagement and driving product adoption across various SaaS platforms, previously holding senior roles at companies such as RichRelevance and Recurly Inc., where notable achievements included managing high-value enterprise accounts and maintaining exceptional client retention rates. As a founder of Phixst, Vani reimagined on-demand photo editing services, and earlier roles involved significant contributions to customer success and operational strategies at Zazzle and The Ligature. Vani holds degrees from UC Irvine and FIDM, and has received several accolades, including the Rising Star Award from the LA Business Journal.