Nicole LaCamp is an accomplished professional with extensive experience in operations strategy and management within the financial services industry. Currently serving as Vice President of Operations Strategy Integration at PenFed Credit Union since April 2018, Nicole leads a high-performance team focused on data-driven decision-making and strategic solutions using the Salesforce platform. Previous roles at PenFed include Director of Service Center Operations, where Nicole standardized operations and managed service level KPIs in a high-growth environment, and Loan Servicing Manager, where Nicole implemented processes that significantly increased revenue and efficiency. Nicole also has a solid background in training and compliance from positions at Oregon Community Credit Union and other organizations. Nicole holds a Bachelor's Degree in Sociology and a Bachelor of Science in Psychology from the University of Oregon.