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Cyril Sagun

Customer Service Manager at Penguin Solutions

Cyril Sagun has a diverse work experience spanning from 2005 to 2013. Starting with their role at @Road, they worked as a Technical Support for AT&T, resolving customer issues and providing assistance with the AT&T Vehicle Tracking System. Cyril then moved on to Trimble Navigation as an Implementation Manager, where they coordinated the successful installation of vehicle equipment and managed orders in Oracle. Cyril then joined GreenRoad as a Customer Project Manager, where they maintained project management deliverables, conducted trainings, and collaborated with internal teams and vendors to ensure project progress. Following this, they worked at WiLine Networks as an Installation Project Manager, where they created schedules, monitored installation activities, and increased customer retention through quality service. Cyril'smost recent position was as a Customer Service Manager at Penguin Computing, where they led customer service efforts.

Cyril Sagun pursued their Bachelor of Science degree in Computer Engineering from Adamson University from 1996 to 2001.

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Timeline

  • Customer Service Manager

    December, 2013 - present