Shavonne Shipman Cook has extensive experience in regulatory and quality controls, currently serving as a Manager at Penn Mutual since March 2000. In this role, Shavonne manages departmental priorities and resources, acts as a liaison between Agile teams, and ensures the successful completion of various projects. Previously, Shavonne was a Senior Annuity Operations Specialist and a Senior Training & Development Coordinator, where responsibilities included training customer service representatives and enhancing service delivery. Earlier experience includes community service at Prince of Peace Ministries, Inc., where Shavonne hosted drama workshops and coordinated job fairs. Educational credentials include studies at the University of Phoenix and Rowan College at Gloucester County.
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