Laura Flowerdew

Laura was appointed Chief Customer and Digital Officer of Pennon Group in September 2022.

She was previously an executive director and Chief Financial Officer of Bristol Water plc from October 2018. Alongside her financial responsibilities her role also encompassed leading the company’s transformation programme, as well as IT, HR, business services and communications. Laura continues to be a director of Pelican Business Services, a role she has held since 2019. Pelican provides billing and customer services across both Bristol Water and Wessex Water.

Laura previously worked in a number of executive positions in utilities and natural resources business including Bristol Energy, Anglo American and De Beers. She is a Fellow of the Institute of Chartered Accountants for England and Wales.