Amber Willock

Customer Success Manager at Penny Black

Amber Willock has a diverse work experience spanning across various industries. Amber is currently working as a Customer Success Manager at Penny Black, starting in April 2023. Prior to that, they worked at LoyaltyLion for 3 years, with roles including Strategic Customer Success Manager, Customer Success Manager, Customer Success Specialist, and Customer Success Executive. Before LoyaltyLion, Amber worked as a COVID-19 Test Operative at Sodexo from May 2020 to August 2020. From 2014 to 2020, they were associated with Explore Learning, where they held positions as Session Supervisor, Assistant Director, and Tutor. Additionally, Amber gained experience as a Marketing Intern at Wellbeing SOS Ltd, where they created a marketing strategy and designed the company's website. Amber also interned as an Architecture Management and Governance Intern at Deutsche Bank. Earlier in their career, Amber worked as an Administrative Assistant at The Wedding Club.

Amber Willock began their education at King Edward VI Camp Hill School for Girls in 2013. Amber studied subjects such as Economics and Business, German, Chemistry, and Drama during their time there. It is not specified whether they obtained a degree from this institution.

In 2015, Amber Willock enrolled at the University of Reading, where they pursued a Bachelor's degree in German and Economics. Amber completed their studies in 2019.

In terms of additional certifications, Amber Willock obtained the Paediatric First Aid certification from St John Ambulance in March 2019. Amber also acquired the Customer Success Management Fundamentals certification from LinkedIn in July 2020.

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