Jacob Botsford

Customer Success Manager at Penta Technologies

Jacob Botsford has a diverse work experience spanning different industries. Jacob started their career in 2014 as a Line Cook at Tijuana Flats Tex-Mex, where they worked with the back-of-house team to meet ticket times and efficiently prepare food. In 2016, they transitioned to the 4R Restaurant Group as a Back of House/Chef, where they effectively managed inventory levels and implemented JIT inventory strategies.

In 2017, Jacob joined Performance Door and Hardware, Inc. as a Lead Estimator in the Kissimmee Office. Jacob played a crucial role in creating a pricing database for in-house manufacturing and developed estimating cost models using Lean Six Sigma methodology. Jacob also improved business performance by analyzing processes and workflows, leading cross-functional teams, and auditing internal estimating procedures. Jacob estimated and sold millions of dollars' worth of project proposals as part of the Florida sales team.

In 2020, Jacob became a Project Manager at The Cook & Boardman Group, LLC. Jacob successfully managed projects and coordinated with stakeholders to ensure timely and successful completion. Finally, in 2022, they joined Penta Technologies, Inc. as a Customer Success Manager.

Overall, Jacob has demonstrated expertise in project management, estimating, inventory management, and customer success.

Jacob Botsford's education history begins in 2012 when they enrolled at the University of Central Florida. Jacob pursued a Bachelor of Business Administration (B.B.A.) degree with a focus on Business Administration and Management, General. Their education at the University of Central Florida lasted until 2016.

In 2015, Jacob Botsford had the opportunity to study abroad at WU (Vienna University of Economics and Business). Although the information does not specify whether they obtained a degree from this institution, it is known that their field of study remained Business Administration and Management, General during this period.

In addition to their formal education, Jacob Botsford obtained certifications to enhance their professional skills. In March 2020, they obtained a Lean Six Sigma Green Belt Certification from The Council for Six Sigma Certification (CSSC). Later, in April 2022, they became Scrum Master Certified (SMC) through Scrum.org.

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