Reynalda Juarez

Order Management Specialist at Pentagon Technologies

Reynalda Juarez has a diverse work experience spanning from 2008 to 2022. Reynalda has held various roles in different companies, showcasing their adaptability and ability to take on different responsibilities.

In their most recent position at Pentagon Technologies starting in 2022, they served as an Order Management Specialist, where their main goal was to ensure customer satisfaction by providing excellent service and resolving any issues. Reynalda communicated with customers via email and phone, demonstrating their strong analytical thinking, problem-solving, attention to detail, and listening skills.

Before that, from 2021 to 2022, Reynalda worked at Personal Capital as a Check Processing Clerk. Reynalda performed tasks such as cashing checks, sending money, and selling various products while maintaining accurate records and managing cash flow at the end of their shift.

Reynalda also has experience as an Assistant Attorney at LegalZoom from 2020 to 2021, where they interacted with potential and new clients, provided app support, coordinated with multiple teams, and managed client data.

From 2015 to 2019, they worked as a Customer Service Representative at Little River Healthcare, where they effectively managed incoming calls and provided accurate information to patients, including processing payments and setting up payment plans.

In addition, Reynalda has held positions such as Technical Writer at the Texas Department of Labor (2020), Provider Relations at Cenpatico (2014-2015), Medical Records Coordinator at Special Kids Care (2014), Accounts Payable Specialist at LUSA Associates Inc. (2013-2014), Accounts Receivable Specialist at Mood Media (2011-2013), and Office Manager at LAW OFFICE OF GERALD M. GONZALES, P.C. (2008-2010).

Overall, Reynalda Juarez has a solid work history with experience in customer service, administrative tasks, legal support, and finance-related roles.

Reynalda Juarez has a diverse education history. Reynalda obtained their high school diploma from Lockhart High School in 1996, where they studied Criminal Justice and Corrections. Following this, they pursued a Bachelor's degree in Science in Criminal Justice from the University of Phoenix, which they completed between 2007 and 2017. In 2020, Reynalda Juarez enrolled at Post University and earned an Associate's degree in Human Psychology, which they completed in 2022. Continuing their academic journey, they pursued a Master's of Fine Arts degree in Crisis/Emergency/Disaster Management from the University of Southern California, which they obtained from 2023 to 2024. Reynalda Juarez is currently pursuing a Doctor of Philosophy (PhD) in Human Resources Management/Personnel Administration, General at Texas State University, which they began in 2022 and is expected to complete in 2025.

Links

Previous companies

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Timeline

  • Order Management Specialist

    October, 2022 - present

  • Cleanroom Technician

    May, 2022