Gary Shreffler

Gary Shreffler has extensive experience in technical support and IT services, currently serving as Onsite Desktop Support at Pentair since October 2022. Previously, Gary held positions such as Service Desk Analyst at MedicusIT and Onsite Support at HCL America, where responsibilities included delivering high-quality client support and prioritizing data center issues. Additional roles included Senior Service Desk Analyst at Tech Mahindra, where Gary configured and diagnosed AVAYA systems, and Technical Support at Greenberg Traurig, where assistance was provided with Microsoft Office applications. Gary's career began in technical support roles, including a significant stint at eTelecare Global Solutions, providing front-line support for Dell products. Gary holds an Associate of Arts and Sciences degree in Marketing from Kankakee Community College.