Rachel Jennings-Keane

Rachel Jennings-Keane is an accomplished Customer Success professional with extensive experience in leading customer success initiatives across various industries. Currently serving as Senior Customer Success Director for Enterprise at People.ai, Rachel previously held the position of Global Head of Customer Success at Assignar, where responsibilities included building a comprehensive Customer Success Strategy and leading a global team of 15. Rachel's background also features roles as Senior Customer Success Manager at both Alation and Lux Research, as well as Enterprise Customer Success Manager at Domo, Inc. Rachel's earlier career included significant client management experience at Mesiti HQ, emphasizing high-end client relations and marketing initiatives. Rachel holds a Diploma of Marketing from APM College of Business and Communication and completed education at Catalyst Learning.