Armando Arias

Armando Arias is an experienced professional in office administration and service delivery, currently serving as an Office Administrator at People Thrust, Inc. since October 2022. Prior experience includes a role as Service Delivery Manager at IBM, overseeing a team of 36 agents and ensuring high service quality for clients such as Kroger. Additional positions held encompass Senior Coordinator for After Sales Management at Tech Data, Major Incident Manager at Cognizant, and various customer service roles at NTT DATA Services, Alorica, Tata Consultancy Services Latam, and TeleTech. Armando holds a degree in International Business from Universidad Autónoma de Guadalajara, obtained in 2012.