PeopleCert
Paul Fibkins possesses extensive experience in IT service management and education, currently serving as a Corporate ITIL4 Managing Professional and DevOps Instructor at Learning Tree International. Fibkins delivers ITIL4 training to Fortune 100 business executives and IT professionals worldwide while also holding instructor roles at NetCom Learning and as Lead Instructor with PeopleCert. As a Fordham University Adjunct Faculty member, Fibkins teaches Leadership, Service Management, and IT Process Management. Fibkins is the CEO and Founder of FIBKOLLC, specializing in ITSM consulting and ITIL training. Additionally, Fibkins has held significant roles at Citi, leading the Global Service Management Center of Excellence and managing ITIL implementations, while being recognized for efforts in optimizing service management processes. Educational credentials include an MBA from Fordham University, an MSW from Columbia University, and a M.Ed from the University of Massachusetts Amherst, alongside various certifications in ITIL and DevOps.
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PeopleCert
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PeopleCert is the global leader in the delivery of examination and accreditation services, delivering millions of exams in over 200 countries. PeopleCert develops and delivers market-leading Business, IT, and Language exams worldwide, enabling individuals to reach their full potential and realise their life ambitions through learning. In July 2021, PeopleCert acquired Axelos, a joint venture company created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc (CPI.L).