Vasilis Tsardaklis

Senior Customer Service Associate at PeopleCert

Vasilis Tsardaklis is a seasoned professional with extensive experience in customer service and management across various industries. Currently serving as a Senior Customer Service Associate at PeopleCert since November 2021, Vasilis focuses on assisting candidates and partners, providing live online training, managing complaints, and meeting key performance indicators. Prior roles include Branch Manager and Business Development Associate at Όμιλος Φροντιστηρίων Πουκαμισάς, where Vasilis managed a team of educators, and Branch Manager at autoUnion Car Rental, achieving high service ratings. Experience in banking services at Piraeus Bank and client services at Enterprise Rent-A-Car complements an early career in digital marketing and sales support. Vasilis holds a Bachelor's Degree in Business Studies from the University of Derby and a Professional Diploma in Social Media & Digital Marketing from Mediterranean College.

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