Crish F.

Crish F. has extensive experience in quality assurance and customer service within the financial sector, currently serving as a Senior Quality Assurance Officer at Pepper Money ANZ since February 2015, after progressing through roles as a Quality Assurance Officer and Mortgage Servicing Support Officer. Prior experience includes working at Bank of America from March 2011 to October 2014 as an Escalation Specialist, where Crish F. played a key role in managing escalated complaints and collaborating with teams to enhance processes, as well as serving as a Customer Service Specialist focused on resolving bank transaction queries. Crish F. holds a Bachelor of Education degree in Elementary Education and Teaching from Philippine Normal University, completed between 2003 and 2007.