Craig L.

Craig L. is an experienced Learning and Development Lead at Pepperstone, having joined the company in June 2020 after a lengthy career at Emirates from October 2003 to December 2019, which included roles such as Learning and Development Specialist, Contact Center Team Lead, Senior Sales and Service Agent, and Sales and Service Consultant. Craig L. possesses a strong background in designing and facilitating training programs, collaborating with business areas to identify learning needs, and managing effective training solutions. Additional expertise includes coaching teams, managing customer service operations, and enhancing employee development through assessment and support. Prior experience includes roles at ATPI Voyager and Flight Director, where Craig L. specialized in international travel consultation and sales.