Percepta
Pete Rodriguez is a seasoned operations manager with extensive experience in system engineering and client services. Currently serving as a Senior Operations Manager at Percepta since November 2023, Pete has also held a System Engineering Manager role at Rackspace Technology since November 2021, managing departmental operations and system infrastructure planning. Previously, at TaskUs from April 2018 to December 2021, Pete excelled in overseeing significant campaigns and managing a team of over 600 employees, focusing on KPI performance and team development. Pete's background includes a decade at Capital Group | American Funds, where roles progressed from Client Service Team Manager to Client Service Manager, emphasizing process improvement and client relationship management.
This person is not in any teams
This person is not in any offices
Percepta
1 followers
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting: www.percepta.com