Perceptyx
Delia Lai serves as the Vice President of Customer Success at Perceptyx since June 2025, where responsibilities include leading the global Customer Success organization and driving strategic growth and retention. Previous roles at Alida included VP and Senior Director of Customer Success within the Global Strategic division from September 2019 to July 2025. Delia's extensive career at Vision Critical spanned nearly a decade, holding titles such as Strategic Director and Senior Customer Success Manager. Earlier positions included management roles at BBM Canada and Consumer Contact ULC, beginning in 2006. Delia Lai holds a BAS Hon. degree from York University.
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Perceptyx
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Perceptyx combines employee surveys and people analytics in a way that not only helps you see more of what’s going on in your organization, but also helps you see how to drive the organization forward.