Kimberly Heard

Kimberly Heard is a seasoned professional with extensive experience in project management and professional services across various organizations. Currently serving as a Senior Professional Services Manager and Solutions Architect at Perceptyx since May 2018, Kimberly specializes in assessing service and integration requirements, defining project scopes, and ensuring successful solution implementation for clients. Prior experience includes roles at IBM from August 2011 to May 2018, where Kimberly held positions such as Business Strategy Consultant and Senior Project Manager, focusing on employee voice solutions and project execution. Earlier roles at National Research Corporation and Union Bank & Trust involved project management, client onboarding, and loan processing. Kimberly earned a Bachelor of Science degree in Organizational Communication with an emphasis on Human Resources from Nebraska Wesleyan University.