Daniela Alonso Pessano

Manager Of Global Services Operations at Percona

Daniela Alonso Pessano has a background in customer service and operations management, with experience working in various roles such as Customer Success Representative, Team Lead, and Coordinator Customer Service. Currently, Daniela holds the position of Manager of Global Services Operations at Percona. Their academic background includes a degree in Animal Behavior and Ethology as well as ongoing studies in Anthropology.

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Timeline

  • Manager Of Global Services Operations

    October 1, 2023 - present

  • Manager, Customer Service

    January, 2020

  • Team Lead

    August, 2019

  • Customer Success Coordinator

    February, 2019

  • Customer Success Representative

    January, 2017