Maria Victoria Cosentino

Support Manager at Percona

Maria Victoria Cosentino has extensive work experience spanning over several years. Maria Victoria joined Percona in 2020 and has held two roles at the company. From August 2020 to May 2021, they served as an Administrative Support Coordinator. Since May 2021, they have been working as a Support Manager.

Prior to Percona, Maria worked at Sabre Corporation from 2008 to 2019. Their roles at Sabre included Supervisor EMEA Customer Business Support, Senior Instructor, Contributor Instructor, Associate Instructor, and Customer Service Business Analyst. As Supervisor EMEA Customer Business Support, they oversaw daily operations, handled escalations, and provided reporting on various metrics. As an Instructor, they trained employees and was involved in project implementation. As a Customer Service Business Analyst, they managed sales activities and addressed customer correspondence.

Before Sabre Corporation, Maria worked at Shoppers Drug Mart from 2007 to 2008 as a Supervisor. Their responsibilities included managing customer complaints, ensuring excellent customer service, handling cash and banking duties, managing inventory, and coordinating training and meetings.

Maria Victoria Cosentino received a High School Diploma from Holy Trinity Catholic High School.

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