Matthew Westwood has extensive experience in operational management and customer service, currently serving as the Senior Team Lead for Warehouse to Delivery for Europe and Brazil at Emma – The Sleep Company since February 2018. Matthew's previous roles at Emma also include Senior Team Lead Operations for the UK and Ireland, underscoring a strong focus on customer satisfaction and logistics. Prior to Emma, Matthew worked at Beeswift Limited in Internal Sales, DOORTEK SOLUTIONS Ltd. as a Sales Administrator, and Concept Resourcing as a Recruitment Resourcer, demonstrating versatility in sales and administrative roles. Matthew's career began at Advance Door Engineering Ltd. as a Factory Operative. Academic qualifications include a Bachelor of Arts in History and Philosophy from Nottingham Trent University and an MBA from ThePowerMBA, specializing in Business Strategy, Entrepreneurship, Marketing, Innovation, and Digital Transformation.
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