Harshala Akolkar

Harshala Akolkar is a skilled professional with extensive experience in customer service and banking operations. Currently serving as a Customer Service Agent at permanent tsb since June 2023, Harshala specializes in onboarding new clients, transaction settlement, and overall customer service. Prior roles include Customer Assistant at Tesco and Senior Client Service Representative at SVC Bank, where responsibilities encompassed cash handling, retail banking, and compliance management. Additionally, Harshala held other positions in client service and sales, showcasing strong communication and customer service skills. Educational qualifications include an MSc in Financial Data Science from UCD Michael Smurfit Graduate Business School and an MBA in Accounting and Finance from Devi Ahilya Vishwavidyalaya, complemented by a BS in Biochemistry from the same institution.