Matthew Evans possesses extensive experience in customer service management and information technology, with a strong focus on the oil and gas sector. Currently serving as the Manager of Customer Service and Systems Administrator at ChampionX Artificial Lift since August 2018, Matthew has achieved a 98% customer satisfaction rate and implemented innovative technologies to enhance support for both clients and internal teams. Prior roles include Information Technology Manager at Sentinel Peak Resources, where Matthew managed technology teams to optimize data accessibility, and various positions at Managed Care Systems, including Manager of Technical Services, emphasizing infrastructure management and HIPAA compliance. Matthew's technical expertise encompasses server administration, security, and project management across multiple organizations, demonstrating a solid background in systems architecture, technical support, and training.
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