Michelle Tang

Director, Customer Success at Persado

Michelle Tang currently serves as the Director of Customer Success at Persado since October 2023. Previously, Michelle held the same role at Algonomy, partnering with major retail brands to enhance customer experiences through AI. Prior experience includes roles at VMware as an Enterprise Customer Success Manager, consulting work while self-employed, and managerial positions at Optimizely and Nielsen, focusing on customer success and sales strategy. Early career experience includes roles at Conviva, Nielsen Catalina Solutions, The Nielsen Company, and St. Francis Preparatory School. Michelle holds an MBA in Product Management and Strategy from NYU Stern School of Business and a BS in Marketing from St. John's University.

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