Breanna Wheeler

Breanna Wheeler is an experienced professional in customer support and escalation management, currently serving as a Customer Escalation Manager at Persefoni since May 2022. Prior to this role, Breanna worked as a Support Engineer at Recharge Payments, where responsibilities included providing technical support for online merchants and managing a migration project. Breanna previously held the position of Escalation Manager at SamCart, focusing on customer satisfaction and technical documentation. Breanna’s early career includes roles as a Fundraising Coordinator at Shatterproof, an Ad Analyst at Facebook, and a Child Support Technician II at the Texas Attorney General's office. Breanna holds a Bachelor's degree in Sociology from The University of Texas at Austin and completed pre-requisite studies at Austin Community College.