Toshihiro Kurashina

TOSHIHIRO KURASHINA is an experienced professional in account sales and customer success, currently serving as the Director at Persefoni since January 2022, where a Japan go-to-market strategy was launched and customer retention improved through a newly designed customer success framework. Prior experience includes roles as Senior Manager of Customer Success at Sprinklr, where enterprise client ARR retention was enhanced, and at Johnson & Johnson as Manager of Digital Transformation & E-Commerce, leading e-commerce initiatives and digital marketing strategies. Earlier positions included significant roles at Amazon Japan, Hakuhodo, and D.A.Consortium Inc., focusing on online marketing, media planning, and digital consulting. TOSHIHIRO KURASHINA holds a Bachelor's degree in International Economic Law from Meiji University.