Susan Zilic has extensive experience in customer service and account management, with a career spanning several decades. Susan served as a Customer Service Representative at PersonalizationMall.com and FTD. Prior roles include Account Manager Plus Closets at Closet Works and Closet Designer/Office Manager at Space Options. Additionally, Susan worked as a Cargo Tariff Analyst at Official Airline Guides, where responsibilities included collaborating with international airline representatives and managing interactions with computer professionals for a new service system. Education was pursued at the College of DuPage from 1972 to 1974.
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