Carisa Steinbach

Carisa Steinbach possesses extensive experience in customer service and quality assurance roles across various industries. Currently serving as a Customer Service QA Representative at realtor.com since August 2019, Carisa previously held positions at OnTrac, where responsibilities included evaluating calls, training agents, and facilitating team meetings. Earlier roles include Special Accounts Advocate and Web Customer Care Advocate at OnTrac, focusing on high-level customer service and complex dispute resolution. Carisa's career began with positions in customer service and legal support, demonstrating strong problem-solving skills and a commitment to training and mentoring. Educational achievements include multiple Associate of Science degrees in Accounting from various institutions.