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Pesapal
- Nancy Okech
Nancy Okech is a Customer and Merchant Relations Specialist at Pesapal, where responsibilities include assisting customers, troubleshooting issues, and guiding merchants in optimizing payment processes. Previously, Nancy held roles at Apollo Agriculture as a Data Verifier and Field Agent Support, focusing on data accuracy and agent satisfaction. Nancy also served as a Customer Service Representative at the East Africa Institute of Certified Studies, where duties involved managing inquiries and admissions, along with clerical support. Early experience includes positions in sales, data annotation, and as a front desk receptionist. Nancy holds a Bachelor of Applied Science in Zoology and Chemistry from Laikipia University.
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Pesapal
We’re the leading payment services company with local know-how in building payments and business tools for Africa. Since 2009 we’ve empowered tens of thousands of African businesses and entrepreneurs to collect money online and in person via mobiles, cards, and bank transfers. We back it up with popular digital tools for ticketing, reservations, reporting, inventory, merchant credit, APIs, and more. We make it simple and safe for customers to book and pay at a point-of-sale, or via the Pesapal App. Along with our credit card, bank, and telecoms partners we now process up to 12 million transactions a month. Pesapal is regulated by the Central Banks of Kenya, Uganda, Tanzania and Rwanda. We share a commitment to product innovation that solves Africa’s payment challenges. We’re on track to connect a million African entrepreneurs and customers to electronic payments, e-commerce, and the global financial system by 2030.
