Monique van Kempen

Customer Experience Operations Manager at Pet Circle

Monique van Kempen has had a diverse and extensive work experience. Monique started their career in 2008 as a Junior Sales Assistant at Blockbuster. In 2010, they became a Senior Team Leader (Sales Assistant) at Bakers Delight. In 2013, they worked as a Public Relations Intern (Full Time) at HUSH Communications. In 2015, they held a Retail Assistant position at David Jones and a Public Relations Intern (Full Time) at GOLIGHTLY. From 2016 to 2019, they worked at Tomorrowland Group as an Account Executive and Account Coordinator, and at Coloured Pencil Pty Ltd as a Relationship Manager. In 2020, they joined Pet Circle as a CX Support Team Lead, CX Operations Specialist, and Customer Experience Specialist.

Monique van Kempen attended Aquinas College from 2008 to 2012 and obtained a High School degree. Monique then attended APM College of Business and Communication from 2014 to 2015, where they earned a Bachelor's Degree in Business (Public Relations).

Links

Previous companies

Bastion Amplify logo
Golightly logo

Timeline

  • Customer Experience Operations Manager

    December 1, 2023 - present

  • CX Support Team Lead

    April, 2022

  • CX Operations Specialist

    June, 2021

  • Customer Experience Specialist

    June, 2020