Sharla Bruce

Sharla Bruce is a seasoned professional with extensive experience in operations management within the pet care industry. Currently serving as the Director of Vetco Operations West and Director of Pet Services at Petco, Sharla oversees a team of six market services managers and supports 20 district managers across six states. Sharla's leadership during the COVID-19 pandemic included developing an appointment-based system for vaccination clinics and ensuring compliance with operational guidelines. Previous roles at Petco involved creating training programs for 1,500 stores, enhancing store manager efficiency, and launching initiatives to improve customer satisfaction. Earlier experience includes leading operations at PetPeople, Inc., where Sharla facilitated the transition to Petco and retained key personnel during the acquisition. Sharla's career began with Petco as a District Manager, overseeing 18 stores. Sharla holds a Bachelor of Liberal Arts and Sciences in History from San Diego State University.