Maed Rikki Garlick

Rikki Garlick, MAEd has a diverse work experience spanning several industries. Currently, they are the Corporate Training Director at PetIQ, where they lead a Learning & Development team and provides training for new employees and continuing education for the existing workforce.

Prior to their current role, Rikki was the Manager of Training & Quality at Blue Cross of Idaho, where they implemented a shared services model for training, documentation, and quality assurance across all operational departments. Rikki led a team responsible for developing and designing training programs for Claims, Customer Service, and Enrollment & Billing.

Before their position at Blue Cross of Idaho, Rikki worked at Valor Global Idaho as the Training & Quality Assurance Manager. Rikki established the company's first Training & Quality Assurance department and played a key role in hiring and onboarding trainers and quality assurance coaches. Rikki also developed a comprehensive training program for new clients within tight deadlines.

Rikki's earlier experience includes working at the University of Phoenix as a Workforce Solutions/Business Development professional. Rikki focused on increasing the university's visibility within the business and government community and conducted training seminars on the DISC behavioral assessment.

At DIRECTV, Rikki served as a Training Specialist II. Rikki'sresponsibilities included facilitating new hire training classes and providing specialized training for experienced employees. Rikki coached new hires to enhance their skills in customer service, technical knowledge, and product information.

Overall, Rikki Garlick brings extensive expertise in training and development, shared services implementation, and team management to their current role as Corporate Training Director at PetIQ.

Rikki Garlick holds a Bachelor of Arts degree in History from Idaho State University. Additionally, they have obtained a Master of Arts in Education with a specialization in Adult Education and Training from the University of Phoenix. The specific start and end years of these educational pursuits are not provided.