Pets at Home is the UK's largest pet supplies retailer, with more than 370 stores and 6, 000 employees.

Retail

Pets at Home

Pets at Home's headquarters in Handforth, United Kingdom

Lyssa McGowan

Mike Iddon

Trude Thomas

Lesley Lazenby

Alyson Blanchard

Richard Dening-Smitherman

Anja Madsen

Kathryn Imrie

William Hewish

Ian Burke

Zarin Patel

Garret Turley

Natalie-Jane Macdonald

Roger Burnley

The Operations and Management Team at Pets at Home is responsible for overseeing the efficiency and effectiveness of store operations, ensuring a seamless customer experience across its extensive retail network. This team implements strategic initiatives, drives operational excellence, and manages change to optimize performance and streamline processes. They also coordinate resources and lead projects to support the overall business objectives, while ensuring compliance with industry standards and enhancing the operational capabilities of the pet supplies retailer.

Operations and Management Team

The Data and Analytics Team at Pets at Home leverages data-driven insights to enhance customer experiences and optimize operational efficiency. By analyzing sales patterns, customer behavior, and market trends, the team informs strategic decisions and drives innovation across the retail and pet services landscape. Their expertise in data science, reporting, and business intelligence ensures that the company remains agile and responsive to the evolving needs of pet owners.

Data and Analytics Team

The Engineering and Development Team at Pets at Home is responsible for designing, building, and maintaining the technology solutions that support the company's retail operations and customer experiences. They leverage a range of expertise, from network engineering and application development to product ownership, ensuring seamless integration of services and development of innovative digital products that enhance the overall efficiency and effectiveness of the business.

Engineering and Development Team

The Leadership Team at Pets at Home is responsible for setting the strategic direction of the company, ensuring operational excellence, and driving growth initiatives across all departments. This diverse group collaborates to enhance employee engagement, optimize financial performance, and leverage technology for improved customer experiences, ultimately positioning Pets at Home as the go-to destination for pet supplies in the UK.

Leadership Team

The Legal and Compliance Team at Pets at Home is responsible for ensuring that the company operates within legal frameworks and adheres to industry regulations. This team oversees corporate governance, manages legal risks, and provides guidance on compliance matters, safeguarding the organization’s integrity while supporting its strategic objectives. They work collaboratively with various departments to maintain ethical practices and protect the interests of the company and its stakeholders.

Legal and Compliance Team

The Marketing and Communications Team at Pets at Home is responsible for crafting and executing strategies that promote the brand and engage pet owners. They manage digital and traditional marketing campaigns, oversee social media presence, and ensure effective internal and external communications. By collaborating with various departments, they aim to enhance brand awareness, drive customer loyalty, and communicate the company's pet care expertise to the public.


Pets at Home

Org chart

Board & advisors

Teams

Operations and Management Team

Data and Analytics Team

Engineering and Development Team

Leadership Team

Legal and Compliance Team

Marketing and Communications Team

Offices

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