Mishica A. Stephans

Operations Manager, Physician Services Department at Pettigrew Medical

Mishica comes to Pettigrew with over 30 years of experience in the Healthcare industry. Her background began as a Unit Clerk in the hospital setting in various departments from 1987 to 1996. She continued her interest in healthcare by working for a clearinghouse and then getting an Associate’s Degree in Medical Assisting with a Billing certification in 2001. Mishica continued her career as an office manager for a Nephrology practice for 10 years, which ultimately led to a teaching, then a Program Director position at a career college for 11 years. She managed the Medical Assisting and Medical Billing & Coding department for a very special population of students. Teaching and mentoring them to work for Healthcare Professionals and how to be marketable and successful in their careers. She continues to teach part-time for this college as she believes in continuing education and helping the underserved populations. During her teaching experience she continued her education by earning a Bachelor's Degree in Healthcare Management and a Master’s Degree from Walden University for Health Education Promotion. Her education and work experience has afforded her the opportunity to bring to the table of Pettigrew a love for people, a heart for physicians and their practices and how to best align their services with the needs of their patients. In her current position as an Operations Manager, Mishica works with Pettigrew’s US, India and Philippines Team as a team of “ONE”. Mishica’s hobbies/interests include: My Faith, My 5 Sons and Daughter, 24 Grands, 8 G’Grands, traveling, shopping, reading, crafts and whatever her hands find to do for her church and community.

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