Susan Calandra

Susan Calandra has a diverse range of work experience in various industries. In 2010, they began their career as a Client Service Professional at H&R Block, where they gained valuable customer service skills. Susan then transitioned to the hospitality industry, working as a Front Desk Agent at SpringHill Suites by Marriott in 2014, followed by a role as a Guest Service Associate/Internship at Omni Hotels & Resorts in 2015. Calandra continued to expand their hospitality experience by working as a Front Desk Agent at Courtyard by Marriott from 2014 to 2017. In 2016, they joined JW Marriott as a Front Desk Representative and later became an Event Conceirge. From 2017 to 2019, Calandra worked at Outsource, first as a Recruiter and then as a Sales and Account Manager. Currently, they serve as a Business Development Manager at Peyton Resource Group, where they specialize in providing staffing solutions.

Susan Calandra obtained a Bachelor's Degree in Hospitality Management with a minor in Business from James Madison University, where they studied from 2012 to 2016. Prior to attending James Madison University, they attended the College of Southern Maryland from 2010 to 2012, earning a General Studies credit. Susan also holds additional certifications including Servsafe from the National Restaurant Association, obtained in December 2014, and Techniques of Alcohol Management from the Maryland State Licensed Beverage Association, obtained in June 2013. Susan also has Training for Intervention Procedures certification, although the specific details of when and where they obtained it are not provided.