Adrian F. has diverse experience in technical support and engineering, having worked with various companies in progressively responsible roles. At SYKES, Adrian served as a Technical Support Agent, focusing on customer assistance for Cisco technologies. Following that, Adrian led the Postsales & Customer Success Team at Grupo Navar, managing team performance and technical response services. Most recently, Adrian has been contributing to Pfizer as a Senior Associate, DDI & Load Balancing Engineer, and previously held the position of Network Technical Lead at Kyndryl, where efforts were concentrated on network performance, security compliance, and infrastructure setup for major healthcare accounts. Adrian holds multiple networking certifications, including CCNAv6 and CCNAv7, and has foundational education culminating in a GED.
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