Cesar Ruiz is a seasoned IT and Salesforce Operations Leader with over 25 years of international experience. Currently serving as the Manager of Salesforce Global Support, Solutions, and Service Management at Pfizer, they focus on enhancing technical support operations across multiple regions. Cesar previously held roles such as Product Manager at Desjardins Financial Security and BI Release Manager at Abilis Solutions, showcasing a strong expertise in project management and cloud transformation. They hold an Executive MBA from the University of Quebec - Montreal and a Certificate in Product Management from Stanford University.
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