Duncan Ramm is a seasoned professional in customer experience management, currently serving as a Senior Manager - Customer Experience Specialist at Press Ganey Forsta since September 2025. Prior to this role, Duncan worked at InMoment for over eleven years, where positions included Senior Manager - Account Development for EMEA and Global Account Development Manager, focusing on integrating customer experience data to drive business improvement. Duncan began the career at Rant & Rave, progressing from Client Manager to Senior Account Manager, and previously held the role of Customer Relationship Manager - International at Viveri Group. Duncan holds a BSC (Honours) in Environmental Science from Kingston University.
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