Esther Jansen

Esther Jansen is an experienced professional with a strong background in operational leadership and team management within the pension services sector. Currently holding the position of Teamlead Deelnemersketen at PGB Pensioendiensten since January 2017, Esther is responsible for team objectives, coaching, recruitment, budgeting, and process optimization using Lean principles. Previous roles include Teamlead Deelnemerszaken at Timeos and various leadership positions at Syntrus Achmea Pensioenbeheer, where Esther managed pension committees and operational teams, focusing on quality outcomes and employee development. Esther's education includes a CX Masterclass and multiple qualifications from reputable institutions, demonstrating a commitment to continuous learning and professional growth.