Phamily
Marquise Lane currently serves as Technical Solutions Manager at Phamily, a position held since July 2023. Previously, Marquise worked at ProcessPlan from August 2016 to October 2022 as a Client Success Specialist, where responsibilities included managing support inquiries, writing help documentation, and assisting with software implementation, achieving a 98% satisfaction rate across over 4,600 support chats. Earlier experience includes a role as an Offensive Volunteer for University of Georgia Football from September 2013 to December 2015, contributing to film breakdown, opponent scouting, and statistical research. Marquise holds a Bachelor of Business Administration in Management Information Systems from The University of Georgia.
This person is not in any offices
Phamily
1 followers
Founded by an experienced team of healthcare and technology experts, Jaan Health has developed Phamily,the #1 text-based Chronic Care Management & patient wellness platform. Phamily helps health systems and medical groups across the country launch scalable in-house Chronic Care Management service lines to proactively support their patients between visits, while generating sustainable monthly reimbursement. Our mission is to help transform healthcare delivery from reactive, episodic care to proactive care management. At Phamily, we believe every patient with chronic disease deserves consistent check-ins, follow-up and support. At the same time, healthcare providers deserve to get paid for taking care of patients in between visits. With our unique solution, we make this a reality. Phamily's solution enables independent doctors, group practices, hospitals and ACOs to improve the quality of care for their patients with chronic diseases. Healthcare providers use Phamily to improve the quality of care and increase patient engagement while driving significant reimbursement and profits. For health systems and ACOs in a Medicare Shared Savings Program, Phamily enables proactive care management at scale to help drive attribution and ultimately decrease total medical expense. By combining artificial intelligence and simple messaging, Phamily makes 2-way patient communication scalable while also automatically documenting the interactions. This allows a single care manager to support 500 patients between visits, instead of the national average of 50. Phamily also enables more frequent patient engagement (2-3x per month) vs. the traditional once per month care management phone call.