Debonaire Rowe

Debonaire Rowe possesses extensive experience in customer service and administrative roles across various sectors, including healthcare and utilities. Currently serving as a Customer Service Representative at Pharmaceutical Strategies Group since June 2020, Debonaire manages crisis calls, guides providers in claims submission, and ensures thorough documentation. Previous roles include Cash Posting Representative at Mercy, Clinical Phone Team Member at Washington University School of Medicine, and General Clerk at Serco, where attention to detail and communication skills were essential. Debonaire has also worked as a Health Program Representative at Anthem and has a solid background in sales and customer service with American Water Resources and Macy's Credit Customer Service, showcasing a strong ability to address customer inquiries, manage accounts, and streamline processes.