Charlotte Downing

Charlotte Downing has extensive experience in customer care and insights, currently serving in a customer care role at Pharmacy2U Ltd since August 2022. Prior to this, Charlotte held positions as a Customer Insights Executive and a Quality Coach at Jet2.com and Jet2holidays from June 2018 to May 2022. Charlotte's professional journey began at British Gas, where a supervisory role was held from August 2003 to June 2018. Academic credentials include a Bachelor's degree in Printed Textiles and Surface Pattern Design from Leeds Arts University.