The Customer Experience and Operations team at Pharol SGPS SA is dedicated to enhancing customer satisfaction and loyalty through effective support and engagement strategies. This team encompasses roles focused on sales, service quality, social media management, and training, ensuring seamless communication and operations across platforms. By analyzing customer feedback and market trends, they aim to optimize the customer journey and drive profitability in the SMB market.
Ana Cristina Azevedo
Profitability And Customer Val...
Carla Rato
Consultora Senior
Claudia Alberto
Business Partners Manager
Célia Figueira
Social Media Manager
Frederico Neves
Ecommerce & Digital Marketeer
Luis Cruz
Regional Team Leader & Sales M...
Manuela Caçador
Assistente Backoffice - Depart...
Nuno Duarte
Training & Development HR Tech...
Ricardo Traquino
Call Center Sales & Customer L...
Rui Fernandes
Service Quality Auditor
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